Manual subscriber import in LandinChat is ideal when you want to add a small number of contacts quickly without preparing a CSV file. This method is best suited for direct leads, test contacts, or one-off additions.

However, if you skip basic setup (custom fields and labels), your data will turn messy fast.

When Should You Use Manual Import? #

Use manual import when:

• You’re adding a few contacts only
• You received leads via calls, DMs, or offline sources
• You want to test bots or campaigns
• CSV import feels like overkill

If you’re importing more than 10–15 contacts, use CSV instead. Manual entry doesn’t scale.

Prerequisites (Don’t Skip This) #

Before adding subscribers manually, make sure you have:

• An active LandinChat account
• Subscriber contact details (WhatsApp number is mandatory)
• Custom Fields created (for name, email, company, etc.)
• Labels set up (to segment subscribers properly)

If you don’t set up custom fields and labels first, you’ll regret it later.

Steps to Import Subscribers Manually in LandinChat #

Follow these steps exactly:

Step 1: Open Subscriber Manager #

• Log in to LandinChat Dashboard
• Go to Subscriber Manager
• Click Options

Step 2: Create a New Subscriber #

• Select Create Subscriber
• Enter the subscriber’s details:
  • Phone number (with country code)
  • Name
  • Any custom field data (email, city, etc.)
• Assign labels if required

Step 3: Save #

• Click Save

That’s it. The subscriber is now added and ready for automation, broadcasts, or live chat.

Important Notes (Read This) #

• Manual import does not bypass opt-in rules
• You should only add contacts who have given consent
• Incorrect phone number formats will cause message failures
• Labels added here affect broadcasts and sequences

Manual import is fast—but mistakes here propagate everywhere.

Key Takeaway #

Manual subscriber import in LandinChat is:

• Fast
• Simple
• Useful for small batches

But it’s not a replacement for CSV imports or automated syncing.

Use the right tool for the right volume.

Frequently Asked Questions (FAQs) #

1. How many subscribers should I add manually? #

Ideally under 10–15. Anything more—use CSV import.

2. Can I assign labels during manual import? #

Yes. You should assign labels while creating the subscriber.

3. Are custom fields mandatory? #

Not mandatory, but highly recommended for clean data and automation.

4. Can I edit subscriber details later? #

Yes. Subscriber details can be updated anytime.

5. Does manual import trigger any messages automatically? #

No, unless you’ve set automation rules or sequences.

6. Can I manually import without WhatsApp consent? #

No. You must have user opt-in to stay compliant.

7. Is manual import available for WhatsApp API only? #

Yes. This is for WhatsApp Business API subscribers.

8. What’s the most common mistake? #

Adding numbers without country code or proper labels.

9. Can I delete a manually added subscriber? #

Yes. You can remove or unsubscribe them anytime.

10. When should I avoid manual import? #

When importing:

• Large lists
• Daily leads
• Campaign data

Use CSV or integrations instead.