LandinChat uses the Official WhatsApp Business Cloud API, which means your total cost has two clear components. No hidden fees. No inflated message pricing.
1️⃣ LandinChat Platform Pricing
LandinChat is a software platform, not a message reseller.
What you pay us for #
Team & account management
WhatsApp automation & campaigns
Broadcasts & workflows
Analytics & reporting
Template management and all othe features and for software
Pricing
- Free Plan – Try basic features at zero cost
- Paid Plans – Monthly or yearly plans with advanced features
- Enterprise Plan – Custom setup for high-volume or multi-team businesses
👉 Full details are available on our Pricing Page.
Important (no marketing tricks) #
✅ Unlimited messaging credits
This means:
- We do not cap the number of messages or conversations
- We do not charge per message
- We do not add markup on WhatsApp costs
You only pay WhatsApp’s actual API charges, billed by Meta.
2️⃣ WhatsApp Business API Conversation Pricing (Meta Charges) #
WhatsApp does not charge per message.
They charge per conversation.
These charges are:
- Set by Meta (WhatsApp)
- Billed directly by Meta
- Not controlled by LandinChat
Our advantage #
🚫 Most platforms add 20–25% markup on WhatsApp charges
✅ LandinChat adds 0% markup
You pay exactly what WhatsApp charges.
How WhatsApp Conversation Pricing Works #
A conversation is a 24-hour window where you can send unlimited messages to a user.
Conversation Categories #
- Marketing
Promotions, offers, product launches - Utility
Order updates, reminders, account notifications - Authentication
OTPs, login verification, account recovery - Service
Customer support when the user messages you first
Each category has a different price based on the customer’s country.
Free Conversations (Very Important) #
✅ 1,000 Free Service Conversations / Month then ₹0.015 per message charged by Meta #
- Available per WhatsApp Business Account
- Applies only to service conversations
- Resets every month
✅ Free Entry-Point Conversations (72 Hours) #
If a user contacts you via:
- Click-to-WhatsApp Ads
- Facebook or Instagram CTA
And you reply within 24 hours:
- You get a 72-hour free conversation
- You can send any type of message
- No WhatsApp charges during this window
When Charges Apply #
Business-Initiated Messages #
- Marketing
- Utility
- Authentication
Sending a template message opens a 24-hour paid conversation.
User-Initiated Messages #
- Service conversations start when the customer messages you
- You can reply freely for 24 hours
- Often covered under free tier (if within limits)
WhatsApp Cloud API Rates (Example) #
Conversation rates depend on:
- Message category
- Customer country
Example (India):
- Marketing: ~₹0.86 per conversation
- Utility: ~₹0.15 per conversation
- Authentication: ~₹0.15 per conversation
📌 Rates change periodically. Always refer to the official WhatsApp rate cards.
Total Cost Summary (No Confusion) #
Your total cost =
LandinChat Subscription Fee
+
WhatsApp Conversation Charges (Meta)
That’s it.
No per-message pricing.
No hidden commissions.
No surprises.
Need Help Understanding Costs? #
If you’re unsure how pricing applies to your use case:
- Visit our Support Center
- Or contact us at accounts@landinchat.com
We’ll explain it clearly before you spend a single rupee.